Downloads and installation The official page lists desktop clients. Choose your operating system under Nextcloud Files and check current requirements. Store links open the mobile app.
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01 Sign in to your workspace02 Upload files and create folders03 Find, move and download04 Share with your team05 Send a link to a client06 Recover a deleted file07 Return to an earlier version08 Edit documents together09 Use files on your computer10 Take files on your phone11 Chat and join meetings12 Protect your account and get help13 Install Nextcloud on Windows14 Install Nextcloud on macOS15 Install Nextcloud on Linux16 Set up Nextcloud on Android17 Set up Nextcloud on iPhone or iPad01 Sign in to your workspace Access your files in a browser.
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1 Before starting, have your cloud address and company account ready. You do not need to sign up with a new provider. 2 Open https://drive.engitech.com.co/ or the address Engitech assigned to your company. 3 Enter your username and password. If corporate sign-in appears, follow that process. 4 Check that the address belongs to your company before entering a password; avoid unknown links. 5 Complete the second factor if requested. Do not share the code. 6 Open Files from the app menu. Sign out when you finish on a shared computer. 7 If a different account is already signed in, sign out or use a private window to select the correct one. When finished, check Files opens with the correct account and you can sign out.
If it does not work If you forget your password, use the available recovery option or contact support. Never include your password in a ticket.Official reference ↗ 02 Upload files and create folders Organize your first document without installing software.
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1 Find the document on your computer and check its name and size to avoid uploading the wrong file. 2 In Files, open the folder where you want to save your document. 3 Choose + New and upload files, or drag them from your computer. 4 When choosing Upload files, select your document in the dialog and click Open. Keep the browser tab open during the upload. 5 Wait for the upload to finish and check that the document name appears. 6 To organize your work, use + New → New folder. Open the folder before uploading your next file. 7 Open the uploaded file to verify its content. To move it, use its ⋯ menu and choose Move or copy. When finished, check The uploaded file opens in the folder you chose.
If it does not work Start with a non-sensitive test document. If the name already exists, read the prompt before replacing it.Official reference ↗ 03 Find, move and download Keep everyday documents within reach.
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1 Read the path above the list to see your current folder. Click a parent folder name to go back. 2 Search for the file name using the search icon. Try a short word if it does not appear. 3 Use the file’s ⋯ menu to rename, move or copy it. Check the destination folder. 4 To work with several files, select their checkboxes. Check the selected item count before moving them. 5 Mark frequent documents as favorites and find them in Favorites. 6 Use Download to save a local copy. Selecting several items may produce a ZIP file. 7 After downloading, open your computer’s Downloads folder and check the file. Extract ZIP contents before editing. When finished, check You find the file at its destination and can open the downloaded copy.
If it does not work A downloaded copy does not update itself. Check that you are working on the correct version.Official reference ↗ 04 Share with your team Give the right person the permissions they need.
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1 Select the exact document; avoid sharing an entire folder when only one file is needed. 2 Open Sharing from the file or its details panel. 3 Search for the person or group and confirm their identity before selecting them. 4 Type part of the name in the field for adding people. If similar names appear, confirm the recipient’s account with them. 5 Review permissions: allow editing only when the person needs to change the content. 6 Check who has access. Remove access from the same panel when the collaboration ends. 7 Ask the recipient to open Files → Shares or their notification and confirm they can view or edit as agreed. When finished, check The intended person has the agreed permissions.
If it does not work Folder permissions may provide access to its contents. If you cannot change them, ask the owner.Official reference ↗ 05 Send a link to a client Share outside your company with more control.
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1 Before creating a link, open the file and check that it contains no third-party information the recipient should not receive. 2 In Sharing, create a public link if your organization allows it. 3 Choose viewing or editing as needed. Set a password and expiration date when available. 4 When setting an expiration, check the displayed date and time. Copying a link does not automatically send a message to the client. 5 Copy the link and test it in a private window. Send the password through a separate channel. 6 When finished, remove the link or review its expiration. If people only need to send files, use File drop when enabled. 7 Test without your signed-in session: confirm that the password is requested and editing is unavailable when you allowed viewing only. When finished, check The link works without your session and applies your restrictions.
If it does not work Hiding downloads does not prevent every way of copying content. Review the information before sharing it.Official reference ↗ 06 Recover a deleted file Check the trash before recreating a document.
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1 Note the original file name and folder. Sorting by date helps distinguish similar documents. 2 In Files, open Deleted files in the sidebar. 3 Find the file by name and date. 4 Do not empty the trash during recovery. For shared-folder files, also check with the owner. 5 Choose Restore, then check its location in Files. 6 If it is missing, contact support with its name, folder and approximate deletion date. 7 Open the restored document and inspect it. If its previous folder no longer exists, also look in the Files root. When finished, check The restored file opens and contains the expected content.
If it does not work Trash retention is configurable. Shared files may require the owner’s help. Do not use Delete permanently to recover a file.Official reference ↗ 07 Return to an earlier version Recover previous content from an existing file.
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1 Before restoring, tell colleagues to pause editing while you review the document. 2 Find the document and open Details from its ⋯ menu. 3 Open Versions and review the available dates. 4 To preserve the current state, download it first using a name that includes the date. You can then compare both copies. 5 Download a version to inspect it before restoring, if that option is available. 6 Once you confirm the version you need, restore it and notify colleagues working on the file. 7 Open the file after restoring and verify the expected content. The version list may not contain every individual save. When finished, check The document contains the version you checked before restoring.
If it does not work Versions may expire. They do not replace backups and cannot guarantee recovery of every change.Official reference ↗ 08 Edit documents together Work in your browser when Office is enabled.
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1 Open the document’s sharing menu and confirm colleagues have editing permission before inviting them. 2 Open a supported document from Files. You need editing permission. 3 Check the document name and who else is working on it. 4 In the editor, select text or a cell and use the comment option to explain a change; the button location depends on the editor. 5 Edit the content and coordinate changes with comments. Avoid emailing copies when everyone is using the same file. 6 Before closing, check the save indicator. If the connection fails, wait or keep a copy of your work using the editor’s available options. 7 To send a PDF copy, find the editor’s export or download option. That copy will not follow later changes to the shared document. When finished, check The editor confirms saving and your team sees the same document.
If it does not work The editor and supported formats depend on your service. If the file downloads or is read-only, check your permissions and enabled applications.Official reference ↗ 09 Use files on your computer Recognize when your changes have reached the cloud.
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1 Nextcloud Files synchronizes documents; Nextcloud Talk is a separate app for conversations and calls. 2 Install the official client approved by your company and connect your cloud address. 3 Authorize access in your browser and carefully choose which folders to synchronize. 4 Choose a dedicated local folder. Do not select the whole drive or a folder managed by another sync app. Review existing files before connecting. 5 Check the client status: complete, in progress, paused or error. Open notifications to see the cause. 6 Before working offline, download the files you need and check that they open without a connection. 7 Test it: create a folder named Sync test, wait for synchronization to finish, then check it in Files using your browser. 8 Test the other direction by uploading a small file on the web and checking that it appears in your local folder. Before choosing how to synchronize Full synchronization Keeps local copies of selected folders. It requires disk space; wait for completion before using them offline.
Virtual files Shows files that may exist only in the cloud. Opening them may require Internet. For offline work, choose Always keep on this device or the equivalent and wait for the download.
Availability depends on your operating system and client. Synchronization can propagate edits and deletions; it is not a backup.
When finished, check Your test file appears on both the web and your computer.
If it does not work Deleting inside a synchronized folder may also delete the cloud copy. If a conflict copy appears, keep both and compare their contents before deleting either.Official reference ↗ 10 Take files on your phone View documents and prepare offline access.
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1 Check that you install Nextcloud Files, not Nextcloud Talk. Both can be installed, but they serve different purposes. 2 Install the official Nextcloud app from your device’s app store. 3 Enter your cloud address and complete sign-in. 4 When authorizing access, check the address and account in the browser. Return to the app when authorization finishes. 5 Open a folder and a test file. Use the upload options to send an authorized document or photo. 6 If the app supports offline access, select the file and wait for the download. Test it before leaving. 7 A mobile download is a local copy. Synchronization and offline options are not identical to the desktop client. When finished, check Your test document is in the cloud and the offline file opens without a network.
If it does not work Automatic photo uploads are optional: review selected folders, mobile data usage and available storage.Official reference ↗ 11 Chat and join meetings Use Talk when it is enabled for your account.
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1 Check the conversation’s participant list before starting a call or sending a file. 2 Open Talk and find a colleague or create a conversation with the people you need. 3 Write a message and confirm the group before attaching files. 4 During the call, choose the microphone and speaker you actually use. Recheck the selection if you plug in headphones after joining. 5 Start or join a call. Allow the browser to use your microphone and camera when needed. 6 To show your work, share only the necessary window and stop sharing when finished. Use headphones if you hear an echo. 7 Before sharing your screen, close notifications and private windows. Check the sharing indicator and stop sharing when finished. When finished, check The other person receives your message and hears your call audio.
If it does not work If others cannot hear you, check your selected device, mute button and browser permissions. Call capacity depends on your service.Official reference ↗ 12 Protect your account and get help Handle common problems while keeping your files safe.
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1 If an option in this guide is missing, note the screen you see: it may depend on permissions or your service. 2 Open Security in your profile and set up an available second factor. 3 Keep recovery codes somewhere safe and review authorized sessions or devices. 4 If you lose your second factor, use an available recovery code or ask your account administrator for help. Do not create another account to recover files. 5 If uploads fail, check your connection, available storage and permission to write in that folder. 6 Choose Get support. Include the error message, time, action and a screenshot without sensitive data. 7 In the ticket, specify whether the issue occurs in a browser, Windows, macOS, Linux, Android or iPhone. Include the app version from About if available. When finished, check You retain account access and your ticket clearly describes the issue.
If it does not work Never send passwords or sign-in codes. Do not delete files to free space without checking ownership and purpose.Official reference ↗ 13 Install Nextcloud on Windows From downloading to your first synchronized file.
Open guide ↗ Official download · Windows ↗ You need your cloud address, company account and permission to install apps. Ask support for help on managed devices.
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1 Open Official downloads using this guide’s button. Under Nextcloud Files, select Windows, not Talk or the server. 2 Read the current requirements and check your computer’s architecture. If your company manages the device, request an approved installation. 3 Open Downloads in File Explorer and run the downloaded installer. Check its name and origin before accepting the Windows prompt. 4 Complete the setup wizard using your company’s approved options. Save your work if a restart is requested. 5 Open Nextcloud from Start. Choose Log in to your Nextcloud and enter your full cloud address: https://drive.engitech.com.co/ or your company’s assigned address. 6 In the browser, sign in, complete the second factor and choose Grant access when requested. Return to the client. 7 Check the local folder and which remote folders to synchronize. If virtual files are offered, read the synchronization guide before choosing. 8 Click Connect and wait. Open Nextcloud from the system tray; check hidden icons if necessary. 9 Open your selected local folder in File Explorer. Create a test folder and confirm it appears on the web. Check that the client shows no errors. When finished, check Your test file appears on both the web and your computer.
If it does not work If Windows blocks installation, do not disable protection. Send support the message and your Windows version.Official reference ↗ 14 Install Nextcloud on macOS Connect your Mac and check files in Finder.
Open guide ↗ Official download · macOS ↗ You need your cloud address, company account and permission to install apps. Ask support for help on managed devices.
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1 Open Official downloads and choose Nextcloud Files for macOS. Check the requirements and the variant for your macOS version. 2 Download and open the official installer from Downloads. For a package, follow the wizard; for a disk image, follow its instruction to install in Applications. 3 Open Nextcloud from Applications. Allow only permissions needed for the features you use; ask support about unexpected security warnings. 4 Choose to log in to your Nextcloud and enter the full cloud address. Do not create an account with another provider. 5 In the browser, sign in, complete your second factor and grant access to the client. Return to Nextcloud. 6 Review file options and the proposed location. Some variants use macOS File Provider for virtual files; the location may differ from the traditional client. 7 If prompted to enable a Finder extension or file provider, check its name and follow approved instructions. Do not change general system permissions on your own. 8 Open Finder and look for Nextcloud in the configured location or under Locations. Wait for initial synchronization. 9 Open a test file and check on the web that your changes arrived. To work offline, choose to keep it downloaded if offered and test without a connection. When finished, check Your test file appears on both the web and your computer.
If it does not work If Nextcloud is missing in Finder, first check that the app is running and the account is connected. Paths and options depend on the installed client.Official reference ↗ 15 Install Nextcloud on Linux A graphical AppImage example for Ubuntu and compatible distributions.
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1 In Official downloads, find Nextcloud Files → Linux AppImage. Check current requirements and your computer’s architecture. 2 Save the file in a permanent user folder, such as Applications. Do not leave it in a temporary folder or delete it after launching. 3 In the file manager, right-click the AppImage → Properties → Permissions. Enable Allow executing as program if available. 4 Double-click the AppImage. If execution is blocked or dependencies are missing, keep the message and contact support; you do not need to install a Nextcloud server. 5 When the client opens, choose to sign in and enter the complete cloud address. 6 Authorize access in your browser with your account, second factor and Grant access. Return to the client. 7 Select a dedicated local folder and the remote folders you need. Check free disk space before downloading the entire account. 8 Connect and check sync status. If authorization is requested again after restarting, support can check your desktop’s password manager. 9 If Launch at system startup appears in General settings, enable it according to company policy. Sign out and back in to check it launches. 10 Create a test folder and check it on the web. Virtual-file availability depends on the distribution and build; do not assume it is enabled. When finished, check Your test file appears on both the web and your computer.
If it does not work Distribution packages may offer different options from the official AppImage. Avoid mixing installations or enabling experimental features without validation.Official reference ↗ 16 Set up Nextcloud on Android Install the file app and try an upload.
Open guide ↗ Official download · Android ↗ You need your cloud address, company account and permission to install apps. Ask support for help on managed devices.
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1 Open this guide’s Google Play link. Check that the app is Nextcloud and the developer is Nextcloud. 2 Tap Install, then Open. If your company uses a managed store, request the app there. 3 Choose to sign in and enter your cloud address. Complete browser sign-in and grant access to the app. 4 Return to Nextcloud and check the account and expected folders. Correct a wrong account before uploading documents. 5 Open the destination folder and use Add or Upload. Choose a test file and grant only the permissions needed to access it. 6 Wait for completion and check the correct file appears on the web. 7 For offline work, open the file menu and look for an offline availability option, if enabled. Wait for download and test in airplane mode. 8 For automatic uploads, open app settings and choose the approved photo folder, cloud destination and whether to use Wi-Fi only. 9 If an upload stays pending, inspect the transfer queue. Check connection, storage and battery restrictions before retrying. When finished, check Your test document is in the cloud and the offline file opens without a network.
If it does not work Test automatic uploads with one folder. Do not enable upload of your whole personal gallery to a company account by default.Official reference ↗ 17 Set up Nextcloud on iPhone or iPad Access documents and prepare files for offline use.
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1 Open this guide’s App Store link. Check the Nextcloud app and developer Nextcloud GmbH. 2 Tap Get or the download icon and authenticate with the store if requested. Open the app. 3 Choose to sign in, enter your full cloud address and complete your company’s login. 4 Grant access when requested and return to Nextcloud. Check that the correct account is selected. 5 Open a folder and a test document. To send it to another app, review the iOS Share menu options. 6 To upload a document, open the destination folder and use Add or Upload. Select the file and wait for completion. 7 To access files in the iOS Files app, open Browse and review Locations; enable Nextcloud if listed. 8 In Nextcloud, choose the file’s offline option if available. Wait for download and test without Internet before travelling. 9 If enabling photo uploads, check selected albums and Photos permissions. Background transfers depend on iOS restrictions. When finished, check Your test document is in the cloud and the offline file opens without a network.
If it does not work If an upload pauses, open the app and inspect the queue. Visible files are not necessarily downloaded to your device.Official reference ↗ 