User guideseCloud help and resources
ECLOUD/AYUDA CENTRE

Your email.
Easier, every day.

Learn how to use your business mail with clear guides, images and steps that you can follow at your pace.

END USER · GUIDES IN ENGLISH · READY TO PRINT
eCloud / BUSINESS EMAIL● Usage guide
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Communicate with confidenceDraft, respond and attach.
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Find the importantSearches, folders and filters.
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Organize your teamContacts, meetings and calendar.
01 Learn02 Practice03 Solve
Mail Zimbra · 16 practical guidesClassical and modern interface · Logless access
WHAT WOULD YOU LIKE TO DO?

An answer for every task.

Look for a word, a function or a problem. For example: signature, vacation, attachments or password.

16 available guides

01 · Getting started

Sign in to your email

Open your business mail and recognize the interface you're using.

View the steps →
02 · Getting started

Get to know your inbox

Find the folders, the messages and the reading panel.

View the steps →
03 · Everyday email

Write and send messages

Dominates recipients, copies and answers without confusion.

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04 · Everyday email

Work with attachments

Attach documents and choose when to share a link.

View the steps →
05 · Organization

Find a message

Search by words, sender or attachments.

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06 · Organization

Organize with folders and tags

Separate projects, customers and earrings in a few steps.

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07 · Personalization

Set up your signature

Add your business details to new messages and replies.

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08 · Personalization

Set up an automatic reply

Report when you come back and who can help in the meantime.

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09 · Organization

Organize automatically with filters

Apply rules to organize incoming mail.

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10 · Security and help

Manage spam and suspicious messages

Correct classifications and avoid acting on deceptive mails.

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11 · Collaboration

Save and find your contacts

Keep the data of your clients and co-workers organized.

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12 · Collaboration

Schedule meetings and reminders

Invite your team and take control of your commitments.

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13 · Collaboration

Share a folder or calendar

Collaborate with appropriate permissions and check who has access.

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14 · Security and help

Protect access to your account

Change your password and use the second factor if enabled.

View the steps →
15 · Security and help

Check storage and recover messages

Control the mailbox fee and act carefully when deleting.

View the steps →
16 · Security and help

Troubleshoot common problems

Identify what to check before requesting help.

View the steps →

The complete guide, all in one place.

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