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ECLOUD / ZIMBRA EMAIL / GUIDE 03

Write and send messages

Dominates recipients, copies and answers without confusion.

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Before we begin. This manual covers the Zimbra webmail. The routes for Classical and Modern are shown separately. Some functions require your organization to enable them. For Outlook and cell phones, ask Engitech for the parameters of your account.
03 / Everyday email

Write and send messages

Dominates recipients, copies and answers without confusion.

VISUAL GUIDE

Here's how, step by step.

Illustrative example. Select each step; this does not connect to your account.

eCloud · Mail
STEP 1For: cliente@example.com
01

Indicates the recipient

Check the full address.

CLASSIC INTERFACEMail → New message. The answering and forwarding options are in the message bar.
MODERN INTERFACEMail → New message. The response options are displayed in the message or in your action menu.
  1. Press New message or write. In To write the mail of the main recipient and confirm each suggested address.
  2. Use CC for people who need to be informed. Use CCO if you need the other recipients not to see the addresses included in that field.
  3. Write a brief matter and the content of the message. Check the attachments and the signature before sending it.
  4. Press Send and check the folder Submitted. That it appears there does not confirm that the recipient has read it or that your server has delivered it.
  5. To answer, choose Respond to the sender or Respond to everyone. Before using the second option, check who your answer will come to. Relay creates a shipment to other recipients.
Stop it.

Whoever must respond or act.

CC

Who should be informed.

CCO

A copy whose address is hidden for the other recipients.

Keep in mindA reading confirmation depends on the client and the addressee's decision; it is not a guaranteed reading test.
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Sources and scope of this guide

Final user guide prepared for eCloud. Reference: Zimbra Daffodil 10, classic and modern interfaces. Names can vary by version, language, permissions and configuration. Do not document the eCloud administration console or confirm functions enabled in a specific account. Editorial review: 4 of October of 2026.

Adaptation to Spanish of official guides Zimbra Modern Web App y Zimbra Classic Web App, © Synacor, Inc., low CC BY-SA 4.0. Adapted teaching text and official captures distributed under the same license. Instructions and examples and recommendations for use have been summarized. Reference captures are in English; they are not captures of a eCloud account. Logos and brands retain their respective rights.