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ECLOUD / ZIMBRA EMAIL / GUIDE 02

Get to know your inbox

Find the folders, the messages and the reading panel.

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Before we begin. This manual covers the Zimbra webmail. The routes for Classical and Modern are shown separately. Some functions require your organization to enable them. For Outlook and cell phones, ask Engitech for the parameters of your account.
02 / Getting started

Get to know your inbox

Find the folders, the messages and the reading panel.

VISUAL GUIDE

Here's how, step by step.

Illustrative example. Select each step; this does not connect to your account.

eCloud · Mail
STEP 1Received · Envoys · Boriers
01

Choose a folder

The folder defines what messages you see.

Official reference capture · Zimbra / Synacor · CC BY-SA 4.0. English interface; it may differ from your account. Click to enlarge.
CLASSIC INTERFACEThe toolbar and the Ver menu allow you to adjust the presentation of the messages.
MODERN INTERFACEIn Settings → Mail Visualization you can adjust conversations and reading panel.
  1. Get in Mail. On the side you will find Received, Sent, Borators, Spam or Undesirable Mail and Trash.
  2. Select Received and open a message. Check the entire sender and the matter before opening links or attachments.
  3. Use the reading panel to review the content. You can change your layout from the available viewing options.
  4. If you see several messages grouped, you're in view of conversation. Expand the thread to read each answer and its recipients.
  5. To view individual messages again, check the display options and deactivate the grouping by conversations if enabled.
Keep in mindDon't confuse Drafters with Envoys: a draft has not yet been sent.
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Sources and scope of this guide

Final user guide prepared for eCloud. Reference: Zimbra Daffodil 10, classic and modern interfaces. Names can vary by version, language, permissions and configuration. Do not document the eCloud administration console or confirm functions enabled in a specific account. Editorial review: 4 of October of 2026.

Adaptation to Spanish of official guides Zimbra Modern Web App y Zimbra Classic Web App, © Synacor, Inc., low CC BY-SA 4.0. Adapted teaching text and official captures distributed under the same license. Instructions and examples and recommendations for use have been summarized. Reference captures are in English; they are not captures of a eCloud account. Logos and brands retain their respective rights.

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