User guideseCloud help and resources
ECLOUD / ZIMBRA EMAIL / GUIDE 01

Sign in to your email

Open your business mail and recognize the interface you're using.

Find another guide
Before we begin. This manual covers the Zimbra webmail. The routes for Classical and Modern are shown separately. Some functions require your organization to enable them. For Outlook and cell phones, ask Engitech for the parameters of your account.
01 / Getting started

Sign in to your email

Open your business mail and recognize the interface you're using.

VISUAL GUIDE

Here's how, step by step.

Illustrative example. Select each step; this does not connect to your account.

eCloud · Mail
STEP 1https://mail.tumail365.com/
01

Open the portal

Check the address before entering.

Official reference capture · Zimbra / Synacor · CC BY-SA 4.0. English interface; it may differ from your account. Click to enlarge.
CLASSIC INTERFACEThe classic customer organizes Mail, Contacts, Agenda and Preferences by tabs.
MODERN INTERFACEThe modern customer has access to applications and an account configuration menu.
  1. Open up. mail.tumail365.com or the webmail address that Engitech assigned to your company. Check the domain before writing your credentials.
  2. Write down your full email address and the assigned password. Do not use the examples of this manual.
  3. If the access offers a version selector, choose Classic or Modern according to the enabled options. Not all the facilities offer both.
  4. Click Sign in. If a password change or a second factor is requested, complete that step before proceeding.
  5. When you finish on a shared team, use Logout from your account menu. Close the tab alone does not guarantee to complete the session.
Keep in mindDo not mark "Keep the session started" on public teams. If you have forgotten your key and have no enabled recovery, contact the authorized support.
Link to this guide ↗

Sources and scope of this guide

Final user guide prepared for eCloud. Reference: Zimbra Daffodil 10, classic and modern interfaces. Names can vary by version, language, permissions and configuration. Do not document the eCloud administration console or confirm functions enabled in a specific account. Editorial review: 4 of October of 2026.

Adaptation to Spanish of official guides Zimbra Modern Web App y Zimbra Classic Web App, © Synacor, Inc., low CC BY-SA 4.0. Adapted teaching text and official captures distributed under the same license. Instructions and examples and recommendations for use have been summarized. Reference captures are in English; they are not captures of a eCloud account. Logos and brands retain their respective rights.

Terms and conditionsPersonal data processingUser guides