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ECLOUD / ZIMBRA EMAIL / GUIDE 08

Set up an automatic reply

Report when you come back and who can help in the meantime.

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Before we begin. This manual covers the Zimbra webmail. The routes for Classical and Modern are shown separately. Some functions require your organization to enable them. For Outlook and cell phones, ask Engitech for the parameters of your account.
08 / Personalization

Set up an automatic reply

Report when you come back and who can help in the meantime.

VISUAL GUIDE

Here's how, step by step.

Illustrative example. Select each step; this does not connect to your account.

eCloud · Mail
STEP 1Home → End
01

Indicates the dates

Defines when the answer must be activated.

CLASSIC INTERFACEPreferences → Out of the office.
MODERN INTERFACESettings → Out of the office. It may include an option to send you a test copy.
  1. Open out of the office and enable automatic response delivery.
  2. Sets the initial and final date. Avoid leaving the active response without return date unless necessary.
  3. Write a brief message with your availability and an authorised alternate contact. Do not include sensitive data or personal details of the trip.
  4. Check if you need a different response for people outside the organization.
  5. Save, perform a test and verify when you return that the answer has ended.
Keep in mindAn answer is not necessarily sent for each email received from the same sender; the frequency depends on the configuration of the server.
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Sources and scope of this guide

Final user guide prepared for eCloud. Reference: Zimbra Daffodil 10, classic and modern interfaces. Names can vary by version, language, permissions and configuration. Do not document the eCloud administration console or confirm functions enabled in a specific account. Editorial review: 4 of October of 2026.

Adaptation to Spanish of official guides Zimbra Modern Web App y Zimbra Classic Web App, © Synacor, Inc., low CC BY-SA 4.0. Adapted teaching text and official captures distributed under the same license. Instructions and examples and recommendations for use have been summarized. Reference captures are in English; they are not captures of a eCloud account. Logos and brands retain their respective rights.

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